01 / Insurance appraisal
When the numbers
don’t line up.
When there is a disagreement over the amount of a property loss, ask VIAUS about appraisal services and the information needed to discuss your matter.
Discuss this service
VIAUS · INSURANCE APPRAISAL & UMPIRE SERVICES
When the claim
needs a
clearer path.
Property insurance appraisal and umpire services. Start with a conversation about the loss, the assignment and the next step.
Michael Biggs / DFW & surrounding counties
THE PROPERTY. THE DETAILS. THE PATH FORWARD.
01 Property insurance02 Appraisal services03 Umpire inquiries04 Direct contact with Michael
Two services. Defined roles.
The right conversation.
For the matter in front of you.
Whether you need an appraiser or an umpire, begin with the role your property insurance matter requires.
When the numbers
02 / Umpire services
A focused review.
A defined role.
For appraisal matters that need an umpire, contact Michael to discuss the assignment, the issues in dispute and availability.
Discuss this servicePROPERTY • DOCUMENTATION • CLARITY
Your VIAUS contact
A real conversation.
A clearer direction.
Connect with Michael Biggs about insurance appraisal and umpire services.
A property claim can bring unfamiliar terms, competing estimates and questions about what happens next. VIAUS provides a direct point of contact for appraisal and umpire service inquiries.
Serving Dallas–Fort Worth and surrounding counties, the conversation starts with your property and the specific role you need. Discuss the assignment with Michael before deciding how to proceed.
Meet MichaelA clear place to start
Understand the role.
Then define the next step.
Start with the question.
Tell Michael whether you need an appraiser, an umpire, or a conversation about where your matter stands.
Define the assignment.
Discuss the policy process, property, available records, timing and service scope. Availability and suitability must be confirmed.
Agree on the next step.
Confirm the role, fees and engagement details before work begins. A website inquiry does not appoint an appraiser or umpire.
The details behind the discussion
Property. Documentation.
Perspective.
Original images created for VIAUS. These are illustrative scenes, not photographs of Michael, actual clients or completed assignments.
What matters from the start
Clarity is in the details.
The right role.
Appraisal and umpire work have distinct responsibilities. Begin by discussing which role your matter requires.
The relevant details.
Property information and supporting documents provide context. Ask what information is needed for your assignment.
A clear engagement.
Confirm scope, availability and fees before work begins, so the next step is understood.
A little clarity before you call
Questions worth asking.
What is insurance appraisal?
Appraisal is a process that may be available under an insurance policy to address a disagreement about the amount of loss. The applicable policy and requirements determine how a particular appraisal proceeds.
What does an umpire do?
An umpire has a separate role within an appraisal process, addressing differences the appraisers cannot resolve. The assignment and applicable policy define the scope of that role.
Can appraisal decide whether a loss is covered?
Appraisal focuses on the amount of loss. Questions about coverage are separate. Review your policy and seek appropriate guidance for your specific circumstances.
What should I have ready for the first conversation?
Start with the property location, the kind of service you need and a brief description of where the matter stands. Michael can explain what documents are appropriate to provide next. Please do not upload claim files or policy numbers through this website.
Does the contact form appoint VIAUS?
No. The form starts a conversation. Availability, suitability, scope, fees and engagement terms need to be discussed and confirmed separately.
For general consumer information, see the Texas Department of Insurance guidance. This website provides general information; policy terms and applicable requirements govern each matter.
Connect with Michael Biggs
The next step starts
with a conversation.
An appraisal question. An umpire assignment. Or help understanding which service to ask about.
CALL VIAUS682-347-0577
EMAIL MICHAELmike@viaus.us
Service area
Dallas–Fort Worth and surrounding counties.
Contact Michael to discuss availability, the role required and the appropriate way to share documents.
Insurance appraisal & umpire services